Why Choose Us
Choosing the right care provider is one of the most important decisions you'll ever make — for yourself or for someone you love. At Prime Support, we understand the trust you place in us, and we take that responsibility seriously. Every member of our team is dedicated to delivering care that is not only professional and reliable, but genuinely compassionate.
We are a locally based, family-oriented care company rooted in the Derby community. Our approach is simple: we treat every client the way we'd want our own family to be treated. That means listening to your needs, respecting your choices, and going the extra mile to ensure your comfort and happiness.
THE HEART OF PRIME SUPPORT
We promise to provide consistent, dependable support that puts your wellbeing first. From your very first enquiry to every visit thereafter, you'll experience genuine care from a team that truly values you.
Talk To UsWhat Makes Us Different
Trained Care Workers
Our team is fully trained, DBS-checked, and passionate about making a positive difference in people's lives.
Person-Centred Approach
Every care plan is tailored to the individual, ensuring support that truly reflects your needs and preferences.
Compassionate Support
We go above and beyond to provide care with dignity, kindness, and genuine warmth at every visit.
Testimonials
The carers from Prime Support have been absolutely wonderful with my mother. They treat her with such kindness and patience. We couldn't ask for better support — it's made a real difference to our whole family.Margaret Wade
Family Member
I was nervous about having someone come into my home, but the team at Prime Support put me at ease straight away. They help me get out and about, and I really look forward to their visits. Brilliant service.Bryan R
Service User
Prime Support has been a lifeline for our son. Their life skills support has helped him gain so much confidence and independence. The staff are professional, reliable, and genuinely caring.Sarah & James K.
Family Members